Quality Assurance System

FIKOM UNPAD QUALITY ASSURANCE SYSTEM

Based on the mandate of RI Law No. 12 of 2012 concerning Higher Education, and Permenristekdikti No. 62 of 2016, requires a quality assurance system in the implementation of higher education so that there is conformity between the implementation of education with Higher Education Standards consisting of National Higher Education Standards (SN-Dikti) and Higher Education Standards set by Higher Education.

Education quality assurance can be carried out autonomously or independently by each university to determine, implement, evaluate, and control and improve education implementation in a planned and sustainable manner. This activity is known as the Internal Quality Assurance System, abbreviated as SPMI. Padjadajaran University has issued Rector Regulation No. 38 of 2016 concerning Internal Quality Assurance System, and based on Rector Regulation No. 1 of 2020 concerning Organizational Structure and Management Work Procedures, that as a quality assurance management unit at the University level is the Quality Assurance Unit (SPM), and at the Faculty / School level by the Quality Assurance Unit (UPM). The working relationship between SPM and UPM is coordinative.

The Dean of the Faculty of Communication Sciences (FIKOM) has appointed the Head of the Quality Assurance Unit based on the Decree of the Rector of Padjadjaran University Number: 1058/UN6.RKT/Kep/2022 to run the academic quality assurance system assisted by the Quality Control Group (GKM) team from each Study Program. FIKOM has 10 (ten) GKM, namely; GKM Prodi S1 Journalism, GKM Prodi S1 Public Relations, GKM Prodi S1 Communication Management, GKM Prodi S1 Library and Information Science, GKM Prodi S1 Television and Film, GKM Prodi S1 Communication Science, GKM Prodi S1 Communication Science K. Pangandaran, GKM Prodi S2 Communication Science, GKM Prodi S3 Communication Science, and GKM Prodi D4 Media Production Management.

Duties The Quality Assurance Unit is to support the dean of the faculty in the implementation of quality assurance tasks, and its functions are:

1. Implementing academic quality assurance system in accordance with applicable laws and regulations and Unpad quality assurance guidelines;
2. Implement the guidelines and procedures for internal evaluation of academic quality assurance established by Unpad;
3. Implement the internal evaluation instrument of academic quality assurance set by Unpad;
4. Coordinate the academic quality assurance process in all work units within the faculty according to the guidelines set by Unpad;
5. Provide input and recommendations to the dean of the faculty related to quality assurance;
6. Carry out the development and implementation of quality standards and audits in the fields of education, research, community service, and student affairs at the faculty level;
7. Coordinate the preparation of self-evaluation and performance measurement of study programs in the context of the accreditation process of study programs at the national level;
8. Coordinate activities assessment field assessment activities in the context of the national level study program accreditation process; and
9. Coordinate with the Quality Assurance Unit (SPM) in implementing the quality assurance process in the faculty.

Quality Assurance Policy

The implementation of the quality assurance system at Fikom follows the quality policy developed by Padjadjaran University which includes 8 (eight) policies in the academic field of learning, 8 (eight) policies in the field of research, 8 (eight) policies in the field of community service, and 12 policies in the field of management and services. The four areas are detailed as follows:

1. Academic standards include; 1) Graduate Competency Policy, 2) Learning Content Policy, 3) Learning Process Policy, 4) Learning Assessment Policy, 5) Lecturer and Education Personnel Policy, 6) Learning Facilities and Infrastructure Policy, 7) Learning Management Policy, 8.Learning Financing Policy;
2. Research Standards include: 1) Policy Research result standards 2) Research Content Standard Policy 3) Research Process Policy 4) Research Assessment Policy 5) Researcher Policy 6) Research Facilities and Infrastructure Policy 7) Research management policy 8) Research financing policy;
3. Community Service Standards include: 1) PKM result policy 2) PKM Content Policy 3) PKM Process Policy 4) PKM Assessment Policy 5) PKM Implementation Policy 6) PKM Facilities and Infrastructure Policy 7) PKM management policy 8) PKM financing policy;
4. Service Management Standards (non-academic) include: 1) Vision, Mission and Objectives formulation policy 2) Quality Assurance System Policy 3) Governance Policy 4) Information System Policy 5) Cooperation Policy 6) Academic atmosphere policy 7) Non-academic Facilities Policy 8) Non-academic Infrastructure Policy 9) Student Affairs policy 10) Financial Management Policy 11) Welfare policy 12) Business management policies.

This policy is followed by implementation guidelines, technical guidelines, work instructions along with forms, and time schedules so that the implementation of quality assurance runs optimally. This is stated in the SPMI Manual, SPMI Standard Book and SPMI Form Book.

Principles and principles of SPMI implementation

The principles of SPMI are as follows:

1. Quality first, all thoughts and actions of Padjadjaran University managers must prioritize quality;
2. Stakeholdersall thoughts and actions of Padjadjaran University managers must be aimed at the satisfaction of stakeholders (internal and external);
3. The next process is our stakeholderEvery party who carries out their duties in the educational process at Universitas Padjadjaran must consider other parties who use the results of their duties as stakeholders who must be satisfied;
4. Speak with dataEvery decision/policy making in the educational process at Universitas Padjadjaran must be based on data analysis, not based on assumptions or engineering;
5. Upstream management every decision/policy making in the education process.

Principles of SPMI Implementation

The principle of organizing academic and non-academic activities at Universitas Padjadjaran is the main principle that guides the planning, implementation, monitoring, and evaluation of academic and non-academic activities based on TAKIKIKAK:

1. Transparency, namely that academic and non-academic policies are carried out openly, based on clear arrangements and rules that are always oriented towards mutual trust for the implementation of a conducive academic atmosphere and ensure the realization of synergism;
2. Accountability, namely that all academic and non-academic policy implementation must be scientifically accountable, open, and always refer to the latest and dynamic scientific developments.
3. Quality, namely that academic and non-academic policies are organized by always prioritizing the quality of inputs, processes and outputs;
4. Innovation, where academic and non-academic policies prioritize renewal in ideas and methods;
5. Equality, namely that academic and non-academic policies are organized on the basis of equal rights to ensure the creation of an egalitarian academic environment;
6. Integrity, namely that academic and non-academic policies prioritize quality that shows a unified whole so that it has the potential and ability that radiates authority and honesty;
7. Independence, namely that the implementation of academic and non-academic policies is always based on the ability of the institution by relying on all the potential and resources available to optimize the ability of institutions that continue to develop in a systematic and structured manner;
8. Appreciation, namely that academic and non-academic policies are based on awareness of cultural values and the provision of appropriate rewards;
9. Communication, namely that academic and non-academic policies are organized in an integrated, structured, systematic, comprehensive and directed manner, based on an institutional vision and mission that is well communicated and disseminated.

FIKOM SPMI Management

As stated in Article 52 paragraph 2 of the Law, quality assurance must be carried out through five main steps known as the PPEPP cycle (Determination – Implementation – Evaluation – Control – Improvement). The implementation of PPEPP in quality assurance at Fikom Unpad is shown in the following table.